Privacy Policy
Effective: October 2025
Company: Kreator, Inc.
Address: 3 Edendale Street, Ladera Ranch, CA 92694, USA
Contact: privacy@kreator.ai
1. Overview
This Privacy Policy explains how Kreator, Inc. ("Kreator," "we," "us," or "our") collects, uses, and protects information when you use our website, platform, products, and newsletters (together, the "Services").
By using Kreator.ai, you agree to the terms of this Policy.
What this means for you:
We take your privacy seriously. This page tells you what data we collect, why we collect it, and how you can manage it.
2. Information We Collect
We collect information in three main ways:
a. Information you provide:
- Account details (name, email, password)
- Uploaded files and content (logos, images, videos, text, audio, etc.)
- Payment information (processed through secure third-party payment providers)
- Preferences and communication settings
b. Information collected automatically:
- Usage data (pages visited, clicks, time spent)
- IP address, device type, browser, and system data
- Analytics from tools like Google Analytics or similar services
c. Information from integrations:
If you connect third-party tools (e.g., TikTok, Runway, OpenAI), we may receive limited data from those services according to their own privacy settings.
What this means for you:
We collect only what's needed to make Kreator work well — like login details, usage stats, and the files you upload. Some of that comes from you, some from your browser, and some from integrations you connect.
3. How We Use Your Information
We use your information to:
- Provide and improve the Kreator platform and its features
- Generate and deliver AI-powered creative assets
- Send newsletters, updates, and educational content
- Personalize your experience and recommend content
- Analyze usage to enhance performance and fix issues
- Comply with legal obligations and prevent misuse
What this means for you:
Your data helps us run and improve Kreator — from generating ads to making the site smoother and more relevant for you.
4. Cookies and Tracking Technologies
We use cookies and similar tools for:
- Remembering login sessions
- Understanding how users interact with Kreator.ai
- Measuring traffic and marketing effectiveness
You can manage cookies through your browser settings or by using opt-out tools provided by analytics partners.
What this means for you:
Cookies help Kreator remember you and see what's working. You can block or delete them anytime in your browser.
5. Sharing and Disclosure
We don't sell your personal data. We may share limited data in these cases:
- Service providers who help us operate (hosting, analytics, payment processing, customer support)
- Legal or safety reasons (if required by law, subpoena, or to prevent fraud or abuse)
- Business transfers (like a merger or acquisition, where data may transfer as part of the deal)
What this means for you:
We don't sell your info, period. We only share it with trusted partners who help us run the business or if the law requires it.
6. Data Retention
We retain user data as long as your account is active or as needed to provide the Services.
If you close your account, we'll delete or anonymize your personal information within a reasonable time, except where legal or technical obligations require us to keep it.
Uploaded files and generated outputs remain accessible for 90 days after account cancellation before being permanently deleted.
What this means for you:
We keep your data while you use Kreator and delete it once you're done — except what we're legally required to keep for a short while.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access and request a copy of your data
- Request correction or deletion of personal data
- Withdraw consent for marketing communications
- Object to certain processing activities
You can exercise these rights by contacting privacy@kreator.ai.
What this means for you:
You're in control of your data. Email us anytime if you want to see it, change it, or delete it.
8. Data Security
We use industry-standard safeguards, including encryption, access control, and secure hosting, to protect personal information.
While no online system is completely secure, we take all reasonable steps to prevent unauthorized access, loss, or misuse.
What this means for you:
We take security seriously, using the same standards trusted by top SaaS providers. Still, no system is 100% bulletproof — stay smart with your own account security too.
9. Newsletter Data
If you subscribe to our newsletters (like Kreator Katalyst), we collect your name, email, and engagement data (opens, clicks, unsubscribes).
We use this information to send relevant content and improve future editions. You can unsubscribe anytime via the link in each email.
What this means for you:
We track basic engagement so we can send better content — and you can leave the list anytime.
10. Children's Privacy
Kreator.ai is intended for users 18 and older. We don't knowingly collect information from anyone under 18.
If we learn that data has been collected from a minor, we'll delete it immediately.
What this means for you:
You must be an adult to use Kreator. We delete data from minors as soon as we find it.
11. International Users
Our servers are based in the United States. If you access Kreator from outside the U.S., you consent to transferring and processing your information in the U.S., where privacy laws may differ from your country's laws.
What this means for you:
If you're outside the U.S., your data will still be handled responsibly — but it's stored and processed under U.S. privacy laws.
12. Updates to This Policy
We may update this Privacy Policy periodically.
When we do, we'll post the new version on our website with a new effective date. Significant changes may be communicated via email or platform notifications.
What this means for you:
If we update how we handle your data, we'll let you know. Keep an eye on this page for the latest version.
13. Contact Us
If you have questions or concerns about this Privacy Policy, or if you want to exercise your privacy rights, contact us at:
Email: privacy@kreator.ai
Mail: Kreator, Inc.
3 Edendale Street
Ladera Ranch, CA 92694, USA
What this means for you:
You can always reach us directly — no forms, no bots. Just email us and we'll help.